Customer Reviews

See What Our Customers Are Saying

Amazing experience, I got referred by a trusted friend. Quick, easy and friendly got the job done and answered any question I had. Thank you Silverio Garcia!
Silverio and his team made this process super easy for us and was able to help us out with a really low interest rate, he’s willing to stay after hours to take you in and help you out to see what your best option is and that was a plus for me since I don’t have a set schedule at work so if that’s your case I highly recommend him for you.
Overall great experience!
Dormacet H
Each time I’ve worked with Silverio, he’s been a class act! The immediate response I receive from him and his team, exemplifies customer service. He’s a great individual that knows exactly what he is doing. As a customer, it makes the experience that much better knowing Silverio and his team are handling things. I highly recommend Silverio for his knowledge, customer service and sincerity!
rolando m
Silverio and his team of friendly professionals are hands down on top of their game. Impeccable service, commited to all their customers, always making time day or night to answer any questions. GEM's team was very engaged in communicating us any updates. Whether buying a home or refinancing, GEM's got you covered. Their wealth of knowledge and experience gives you that "peace of mind" that they will work hard to get you the best deal in the market. My family and I are truly blessed. Keep up the outstanding job...GEMs Team!!!
Thanks to Silverio and the team at GEM Mortgage for the excellent service provided to us.
Ricardo A
Guys if your reading this review it means your interested/ looking to purchase a home (or any other loan matter) and you are trying to find a good trustworthy place to obtain your loan. Just as I was. We were looking for a few months and went with one lender before Silverio and I left hopeless. I didn’t understand too much and felt like I couldn’t ask. I didn’t feel that connection and would tell my partner that I was scared and felt “iffy”. Let me tell you that when I met Silverio, immediately I felt comfortable, at peace and felt taken care of. This home buying experience process was so smooth. GEM team was so welcoming, friendly and their customer service was impeccable. Silverio is very knowledgeable and you can truly see his passion for helping others. I am a first time home buyer so this process was new to us and I understood everything every step of the way. He explained all of our options throughly. I couldn’t imagine this loan process being easier than it was. I will 110% recommend Silverio to anyone I know who is going that route. Thank you for earning our trust and also for being so kind and generous. We got an amazing interest rate and closed on time. They say when you do what you love you never work a day in your life and you can truly see that passion he has for helping others. Thank you Silverio!
He is a professional on his job, he brought a lot of information and he always explained the best way for my family.
Martin N
Awesome and great experience over all. I would highly recommend Gem Mortgage to my family and friends.
Fernando F
The team at Gem Mortgage was amazing! Refinancing a home is one of the most stressful things, but Frank & Rena made it so easy for us! They were our coaches along the way. They had amazing advice and really understand everyday life--like scheduling termite and appraisal when convenient for the person doing the refinancing. Highly recommend them and they are true supporters of Veterans!
Kristin P
It was a pleasure working with Silverio and his Staff on my refinance, they were very professional, courteous, helpful and polite and took care of business in a smooth professional transition
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